pmwrThey tell u Microsoft gave them ur # in reference to a slow running computer.It is total hogwash.
I luckily got my refund, according to an email from PayPal, who I did not chose to use in the 1st place. go to www.disqus.com & look up www.logmein123.com. Exact same thing... Loads of major complaints.
Same story all over the world. Beware!!! I found the 1st virus ever on my pc in the first 40 mins after they took over my machine remotely. MSE removed it, but my laptop crashed by the next evening.
I had to get ID theft protection (my own fault) cancel my creditcards, & now get a new laptop. BEWARE! They go by many names, but r all East Indians working with defunct ph #s, live chat etc. I was next in que 4 hrs..
Excuses. It is a scam. Hang up!! They will call u, then when they know u r wise, block their #.
I was never given a password, but I'm in their accts without access.